Overview
Our Return and Exchange policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods,bottom wear with stain mark
Additional non-returnable items:
- Gift cards
- Products on Sale
- Product worth less than Rs 300
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 15 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds On Return
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Support@nishwaclothing.com
Sale items
Only regular priced items are refunded. Sale items cannot be refunded back.
For more clarification Return & Refunds visit our FAQ Section
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@nishwaclothing.com and send your item to:
Manya Trading
89/313A tikunia Purwa
Deputy Padav
Kanpur Nagar 208001. U. P(India)
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping Return
To return your product, you should mail your product to:
Manya Trading
89/313A tikunia Purwa
Deputy Padav
Kanpur Nagar 208001. U. P(India)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help?
Contact us at Support@nishwaclothing.com for questions related to refunds and returns.